Location: Lake Mary, FL
Work arrangement: On-site
Work type: Full-time
Compensation: DOE
Location: Lake Mary, FL
In this role, you will make an impact in the following ways:
Serve as a senior business process subject matter expert and strategic liaison across Operations, Product, Technology, PODs/ARTs, Risk/Control, and key business stakeholders.
Assess current state processes, identify improvement opportunities, and define future state goals, requirements, roles, responsibilities, and success measures.
Drive business and functional requirements, acceptance criteria, implementation planning, solution validation, and production readiness for complex process and technology enhancements.
Oversee business testing and process rollouts, including positive, negative, regression, turnover, and production validation testing.
Manage defects, production issues, and client impacting items through resolution, ensuring clear ownership, timely escalation, and effective stakeholder communication.
Define control points, process integrations, risks, constraints, and business events that may impact successful process execution.
Provide oversight of rules engine changes, system support processes, reporting, controls, documentation quality, process discipline, and governance adherence.
Contribute to area objectives by directing cross functional activities that support process development, implementation, modernization, and ongoing operational effectiveness.
Requirements:
Bachelor's degree in computer science or related discipline, or equivalent work experience required.
Certified Lean Six Sigma Black Belt.
10 to 12 years of related experience required.
Experience in the securities or financial services industry is a plus.
A US bank offers highly competitive benefits and wellbeing programs rooted in a strong culture of excellence. Employees have access to flexible global resources and tools, with focus on health, personal resilience, and financial goals. Benefits include generous paid leaves, including paid volunteer time. Eligible employees may enroll in a 401(k) plan as well as participate in medical, dental, vision, and basic life insurance plans for the employee and eligible dependents.
Compensation: DOE