Senior Manager – Project Management – Special Projects

A large national consumer bank is seeking a Senior Manager, Project Management to lead special projects in the Network Risk Operations team within the Global Payment Network.

This role offers the opportunity to work with smart and passionate people to deliver results that have a direct impact on the company's bottom line. You will take on important and exciting responsibility from day one, working with leadership and key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

Network Risk Operation is a horizontal services team within the Global Payment Network that is solving some of the division's biggest challenges by building scalable, globally coordinated programs, driving operational excellence to optimize the business, providing risk intelligence that informs strategy, and enabling cross division initiatives.

In addition to strong project management and organizational skills, a successful candidate will be a strategic thinker, with excellent communication and presentation skills to manage, inform, and influence outcomes. This role includes being a key thought partner to senior leadership; facilitating strategic planning, prioritization and reporting for the team; and owning high priority bodies of work that shape and strategically position the organization.

Why join the Network?

Crown Jewel Investment: The Network is a core strategic focus of a major acquisition, receiving significant top of house backing and investment to drive growth.

Rethinking How We Work: As the Network modernizes, there is a massive opportunity to rethink core business processes, finding ways to eliminate friction, work more efficiently together, and leverage modern technology and AI.

High Visibility Impact: Because the Network is evolving rapidly, you will get early, direct exposure to high priority initiatives that shape how the broader organization operates.

Operating Model Work: Rather than simply maintaining existing routines, you will help evaluate and design how the organization organizes, prioritizes, and executes to support multi billion dollar scale.

General Responsibilities:

Leading high priority special projects that provide strategic support to the Head of Network Risk Operations and the senior leadership team

Identifying and analyzing unstructured business challenges, leveraging and translating data into compelling stories to drive action and creating decision ready recommendations for leadership

Facilitating and managing strategic planning routines and leadership operating rhythms to set and deliver on a high impact agenda

Partnering cross functionally with leadership and stakeholders to provide strategic and tactical thought partnership

Building relationships and collaborating with key stakeholders to ensure delivery of commitments

The person will:

Exhibit outstanding problem solving and influencing skills and be comfortable working in a complex, fast paced, time sensitive environment

Demonstrate excellent project management, with the ability to thrive in gray space and quickly create structure

Have excellent communication and partnership skills, essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Have an eye for detail and a love for building/optimizing processes for efficiency and effectiveness

Have passion for coaching and developing associates

Set direction, manage expectations and lead cross functional teams

Be confident, respectful, and articulate when registering dissenting opinions with colleagues and senior management

Operate with discretion when handling highly sensitive issues

Basic Qualifications:

Bachelor's Degree or Military experience

At least 6 Years of Program or Project Management experience

At least 4 years of experience performing qualitative analysis

At least 4 years of experience collaborating across cross functional teams and managing stakeholder communications

At least 4 years of experience driving problem resolution and cross organizational decision making

Preferred Qualifications:

Master's degree in Business Administration, Management, or a related field

At least 2 years of project management experience within financial services

At least 1 year of experience in management consulting

At least 2 years of people management experience

At this time, a large national consumer bank will not sponsor a new applicant for employment authorization for this position.

Compensation: $177700 – $202800/yr