Sr. Product Owner

A US credit union is seeking a Sr. Product Owner responsible for the technical life cycle of assigned digital products, including coordinating development efforts, configuration changes, and support.

Location: Richland, WA

The Sr. Product Owner is responsible for documenting technical requirements, building product roadmaps, and budgeting associated with the products they oversee. The Sr. Product Owner will collaborate with internal stakeholders, developers, and vendors regularly to deliver new products and enhance existing products that meet the documented business objectives of the products they support. The Sr. Product Owner will coordinate the lifecycle of their product through agile practices. The Sr. Product owner will also mentor other Product Owners.

**Responsibilities:**

Understands business and end user needs; and can identify and prioritize features to be delivered to meet those needs

Actively participate in Agile ceremonies to ensure development efforts remain aligned with business objectives, the product vision, and user needs

Demonstrate accountability by facilitating stakeholders' inspection and reviews of delivered functionality, leading planning sessions to clarify priorities, and maintaining transparent communication throughout the development lifecycle

Negotiate deliverables based on team capacity and learning and adapt plans iteratively to reflect evolving priorities and validated outcomes

Develop near and long term rolling wave product roadmaps in close collaboration with business owners to ensure alignment with business objectives and related outcomes. Continuously refine the roadmap based on stakeholder input, delivery data, and validated learnings from actual product outcomes versus hypothesized value. With a focus on building roadmaps for the next year.

Define and track key product success metrics to evaluate value delivery, inform prioritization, and communicate outcomes to stakeholders. Use data and feedback to validate hypotheses, guide decision making, and continuously improve product performance and valuable outcomes

Leverage expert understanding of product strengths and weaknesses to maximize value delivery, identify opportunities for enhancement, and inform stakeholders of potential process improvements and strategic possibilities

Analyze end user feedback and operational metrics, to identify and understand product needs

Direct and oversee the lifecycle of three (3) or more products by independently managing and prioritizing their respective product backlogs in collaboration with business owners and technical stakeholders to balance functional and non functional needs. Operate with minimal oversight, ensuring a steady flow of user stories ready for development two (2) to four (4) weeks in advance

Collaborate with business owners and technical stakeholders to develop and document user stories from the user's perspective, enabling the product development team to deliver high value outcomes. Define features and epics to communicate alignment with business objectives and to establish the scope of development that supports strategic goals

Collect and understand technical requirements for new implementations and enhancements to ensure sufficient technical runway, minimize technical debt, and maintain the product's relevance and stability over time. Proactively prioritize non functional backlog items such as performance, scalability, and maintainability to support sustainable development and long term product health

Assist the team with the development of test cases

Manage vendor relationships to the extent of assisting with the review of and negotiation of contracts alongside the business stakeholder

Ensure upgrades are planned and completed, maintaining compliance with standards and control procedures

Ensure respective product is compliant with regulatory and security requirements

Mentor other Product Owners

**Qualifications:**

Ability to understand complex business problems and identify and interpret business needs

Ability to create a product strategy that aligns with measurable business outcomes

Strong problem solving and analytical skills

Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing

Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities

Experience working in an Agile Environment, either Kanban or Scrum

Strong organizational skills

Ability to complete tasks effectively independently, as well as collaboratively

Proven knowledge of product management tools like Azure DevOps or Jira

Ability to use process flow documentation software like Lucid Charts

Proven knowledge of UI Mockup and Design tools like Figma

Ability to set plan and set priorities for multiple products three (3) to six (6) months in advance

**Requirements:**

Minimum of six (6) years of product owner experience in an Agile Environment required

Bachelor's degree in Business Administration or a related field or equivalent of specialized courses, training, and/or related experience may be substituted

High School diploma required

Knowledge of the Financial Industry, products, and services

Credit Union experience preferred

Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner I (PSPO I), or equivalent foundational level certification required

AIPMM Agile PO/PM (ACPMPO), IC Agile Product Ownership (ICP APO) or equivalent product lifecycle certification required

IC Agile Product Management (ICP PDM), SAFe Agile Product Management or equivalent product lifecycle certification preferred

Compensation: $118,697.69-$197,829.49/yr