Vice President – Implementation Manager

A major British global bank is seeking a Vice President, Implementation Manager to play a key role in accelerating time to revenue by leading the implementation of Receivables Finance, Supply Chain solutions, and selected Core Trade products and services.

Location: Hybrid – Buffalo, NY

This position requires building and maintaining strong, constructive relationships with both internal and external stakeholders, with a particular focus on clients, to understand their objectives, align delivery to their needs, and support them in achieving their targets. The role is best suited to a candidate with proven experience across cross-functional delivery, including technical integration, project management, client support, operations, and close collaboration with sales and product management teams.

**Key Responsibilities:**

**Lead client discovery and scoping:** Facilitate scope and discovery sessions to understand client requirements and translate them into practical implementation strategies aligned to both business outcomes and technical constraints.

**Define and document implementation plans:** Produce a clear Implementation Scope Document and/or Project Plan, setting out the agreed scope of work, milestones and key deliverables, timelines and dependencies, and responsibilities across internal teams, external partners and the client.

**Drive alignment and governance throughout delivery:** Ensure the implementation scope remains clearly articulated, understood and formally agreed by the client and the project team, with appropriate governance and change control where required.

**Manage delivery risks and improve execution:** Identify risks early, escalate appropriately, and propose mitigation actions. Spot opportunities to streamline processes and improve delivery effectiveness, supporting faster and smoother revenue realization.

**Maintain momentum from deal to go-live:** Keep implementations moving at pace by coordinating stakeholders, removing blockers, and ensuring progress remains aligned to agreed timelines and commercial objectives.

**Required Qualifications:**

* Strong knowledge of Global Trade Solutions (GTS) products and services, or comparable relevant industry expertise
* Demonstrable experience in technical integration and project management, particularly within complex, fast-paced client environments
* Excellent time management, planning, analytical and organizational capabilities, with the ability to manage multiple priorities effectively
* The ability to mobilize internal teams and resources to diagnose, manage and resolve client issues quickly and professionally
* High levels of commercial awareness and business acumen, including sensitivity to economic, cultural, procedural and regulatory considerations across markets

Candidates must be legally authorized to work in the U.S. as a major British global bank will not engage in immigration sponsorship for this position.

Compensation: DOE