Vice President, Fraud & Global Security Strategy

A credit union serving US military families is seeking a Vice President, Fraud & Global Security Strategy to lead, coordinate and align the Security Division strategy in concert with enterprise efforts including the delivery of forward-looking, holistic analyses of fraud and scam impacts on members and financials.

This role will develop strategic division level roadmaps that enable operational excellence and support collaboration across the enterprise with a focus on developing data-driven insights to better understand the drivers of Fraud and Global Security's business performance. The position provides thought leadership around new technologies that can advance the division's analytical and operational capabilities and serves as a direct report to the SVP Security.

Responsibilities

Assume responsibility/accountability for the leadership and management of the division's strategy development and integration, financial planning, training, and business analytics functions

Provide leadership and direction for the strategy division while serving as a trusted advisor to the SVP Security Division, as well as executive and departmental leadership

Build, track and refine division Objectives and Key Results (OKRs); coordinate the measurement of shared OKRs with executive leadership across the enterprise

Create and execute a future-focused strategic plan to better prepare and protect members and employees in coordination with executive leadership in the Member Strategy Office, ETS, and Channel departments

Lead Security's integration efforts with the Member Strategy Office; drive horizontal strategies within Security that support MSO's key segment strategies

Drive transformative changes that advance the division's ability to serve members and employees; define the art of the possible by leveraging technology, innovation, and data to reimagine the way we think, interact, and serve

Oversee member/employee experience efforts in Security by examining journeys across products and services to identify opportunities to streamline processes, create efficiencies and provide a consistent and seamless experience

Develop and lead Security's business analytics and insights group; partner with Fraud Analytics to leverage data to enhance senior executive leadership's understanding of business performance across a variety of product and demographic lenses to inform strategic development

Drive insights to develop process and technology innovation with key business partners and improve financial performance, member service and key business decisions

Create a holistic view of Security's operational and financial performance by establishing key performance metrics that will serve as the single point of truth, and proactively use data driven analysis to help the department achieve its strategic goals

Lead the business unit finance department for the Security Division; responsible for financial planning and analysis to include Annual Financial Plan and quarterly forecast and workforce management; serve as a key strategic partner to the Finance organization to provide a deeper understanding and alignment between the business unit and the Finance team

Oversee training programs for all fraud and global security staff

Establish credibility throughout the organization, and with executive peers, as an effective spokesperson for area of responsibility, and developer of solutions for business challenges

Perform supervisory and managerial responsibilities: Set direction to ensure goals and objectives align with corporate, division and regional strategy

Select management and other key personnel; oversee talent development and succession planning

Collaborate with executive colleagues to develop and execute corporate initiatives and strategy

Oversee the preparation and execution of organization's Annual Financial Plan and budget

Manage merit pay in accordance with specified objectives and guidelines

Perform other duties as assigned

Qualifications

Significant experience in leading, planning, organizing, directing, and controlling a corporate level business operation, preferably for a large financial services organization

Significant experience leading, shaping, and developing innovative solutions while managing business risks

Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems

Knowledge of financial crime detection or prevention strategies and security systems and related technologies/applications

Advanced skill in building strategic and execution-focused plans and alliances with partner leadership

Ability to productively communicate to stakeholders, team members, and leaders

Advanced skill influencing and guiding strategic thinking

Previous project leadership and execution, including initiatives with technology, processes, cross-functional teams, and external partner team members

Strong verbal, written and interpersonal communication skills

Strong problem solving and negotiation skills

Master's degree in Business Administration (MBA), Finance, or related field, or the equivalent combination of education, training, and experience

Desired Qualifications

Advanced knowledge of the credit union's functions, philosophy, operations and organizational objectives

Hours

Monday through Friday, 8:00AM to 4:30PM

Compensation: DOE