Vice President of IT Operations (for Monet Bank)

A $14.5B commercial bank located in Nevada is seeking a results-oriented Vice President of IT Operations to lead infrastructure, IT service management, cloud platforms, and end-user technology support. This role is critical to maintaining a secure, scalable, and reliable technology environment across banking operations. The ideal candidate brings a modern mindset to infrastructure operations, deep experience in regulated financial environments, and a focus on operational excellence.

Essential Job Duties & Responsibilities (Include but are not limited to):

Lead day-to-day IT operations, including network, server, endpoint, and cloud infrastructure

Oversee IT service desk, incident management, disaster recovery, and business continuity

Drive automation, observability, and platform stability through DevOps/SRE principles

Ensure robust cybersecurity posture in alignment with FFIEC and NIST frameworks

Manage vendor relationships and technology service contracts for infrastructure and ops

Partner with compliance and internal audit teams to support regulatory reviews and exams

Provide leadership to IT support and infrastructure teams, fostering a culture of accountability and continuous improvement

Qualifications (Education, Computer Skills, Certifications, etc.):

10+ years in IT operations leadership, preferably in a regulated financial services context

Proven success managing hybrid cloud environments (Azure or AWS preferred)

Deep understanding of security operations, ITIL frameworks, and ITSM platforms

Track record of modernizing legacy systems and introducing automation at scale

Bachelor's degree in Information Technology or related field required; Master's preferred

Compensation: DOE