Director Technology

A large specialty credit union serving aerospace employees is seeking a Director Technology to lead a broad portfolio of financial services technology that directly shapes how the organization serves its members across payments, financial health, wealth management, small business, lending, and credit cards.

**Impact You'll Make**

As Director Technology, you'll connect technology strategy to business and member outcomes while leading engineering and delivery teams responsible for critical platforms and initiatives. You'll drive modernization through cloud, APIs, SaaS solutions, modern architecture, DevOps, and more efficient technology operating models. Just as importantly, you'll work across Product, Operations, Risk, Legal, Compliance, and Technology to anticipate dependencies, remove barriers, and keep complex initiatives moving forward. This is an opportunity to lead meaningful transformation today while expanding your enterprise leadership scope for the future.

**What You'll Do**

**Lead Technology Strategy & Delivery:** Develop a deep understanding of business processes, priorities, and member needs, translating them into technology strategies, roadmaps, business cases, and cost/benefit analyses that advance organizational goals.

**Own a High-Impact Portfolio:** Lead technology delivery across financial health, payments, wealth management, small business, lending, and credit cards, with accountability for understanding the complete delivery ecosystem and driving successful outcomes.

**Anticipate Risks & Dependencies:** Look beyond Technology's portion of an initiative to proactively uncover dependencies and potential blockers across Product, Operations, Legal, Risk, Compliance, architecture, APIs, development, testing, and other teams before they affect delivery.

**Drive Technology Modernization:** Identify opportunities to modernize legacy platforms and operating models through cloud, APIs, SaaS solutions, automation, modern architecture, and reduced infrastructure complexity.

**Identify Innovative Solutions:** Serve as a technology subject matter expert, evaluating market solutions and leading the development and execution of RFPs, business cases, and project charters for strategic initiatives.

**Build & Develop a High-Performance Team:** Lead, coach, mentor, and develop technology professionals while setting clear expectations, providing timely performance feedback, and building talent and succession depth.

**Advance Engineering Excellence:** Oversee technical requirements, engineering, and technology delivery across projects and continuous delivery teams while advancing Agile practices, quality engineering, automation, CI/CD, testing, and modern software development practices.

**Build Integrated Roadmaps:** Partner closely with business and Product leaders to co-create technology and business roadmaps that connect strategic priorities with operational and tactical execution.

**Create Strong Enterprise Partnerships:** Build trusted relationships across Product, Operations, Technology, project management, Legal, Risk, Compliance, and other stakeholders, creating shared accountability for outcomes rather than operating within organizational silos.

**Lead Governance & Planning:** Provide leadership across Technology and business governance, planning, prioritization, initiative reviews, workgroups, and leadership forums.

**Manage Portfolio Financials:** Participate in the annual operating plan and ensure planned and unplanned technology initiatives have comprehensive financial plans, including infrastructure and lifecycle costs.

**Lead Vendors & Strategic Partners:** Review vendor Statements of Work (SOWs) and contracts, oversee external resources and technology partners, and manage performance, delivery, service levels, escalations, and outcomes.

**Optimize Delivery:** Collaborate with key stakeholders on product roadmaps, priorities, features, and functionality to improve delivery and achieve meaningful business and member outcomes.

**Measure Results:** Establish and document OKRs and KPIs that create alignment, provide transparency, and demonstrate progress against strategic initiatives.

**Stay Ahead of the Technology Landscape:** Maintain current knowledge of relevant technologies, financial services trends, engineering practices, and emerging solutions so you can bring informed recommendations to the organization.

**Create a Culture of Growth & Agility:** Foster continuous learning, innovation, quality, accountability, and agility while strengthening the technology capabilities required for the future.

This isn't just about ticking off tasks on a list. It's about making a significant, positive change in the organization's journey, where your contributions are valued, and your growth is continually fostered.

**What You'll Gain**

**Meaningful Member Impact:** Lead technology supporting essential financial services while helping connect technology decisions to better experiences and outcomes for members.

**Transformation at Scale:** Shape modernization across a multifaceted financial services portfolio using APIs, cloud, SaaS, automation, and modern engineering practices.

**Enterprise Leadership Exposure:** Work across Technology, Product, Operations, Risk, Legal, Compliance, and delivery organizations, giving you visibility and influence well beyond a traditional technology leadership role.

**Career Growth:** Take on broad strategic and operational responsibilities that can strengthen your readiness for expanded executive-level technology leadership.

**A Diverse Leadership Challenge:** Lead employees, technical disciplines, vendors, and contingent resources while strengthening team capabilities and creating sustainable delivery models.

**Purpose-Driven Work:** Bring your financial services and technology expertise to a mission-oriented credit union where technology enables the organization to strengthen members' financial well-being and the communities it serves.

**Qualifications**

**Minimum Qualifications:**

* Bachelor's degree or equivalent experience in Computer Science or related field. Advanced degree preferred.
* 7 years of people leader experience. Experience leading technology teams required.
* 8 years of information technology experience with demonstrated expertise in application design.

**Desired Qualifications:**

* Domain experience with Enterprise Resource Planning (ERP) and/or Infrastructure/Operations and/or financial products experience (i.e. Credit Card, Mortgage, Auto Loan, Deposits, etc.) required.
* Previous work experience building technology platforms and teams required.
* Advanced knowledge of Technology fundamentals, design, problem solving, and complexity analysis preferred.
* Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs preferred.
* Delivery experience working under an Agile/Scrum methodology preferred.
* Working experience of software engineering best practices including coding standards, change management, manage incidents, CI/CD, build processes, testing, and operations preferred.

A large specialty credit union serving aerospace employees is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Compensation: $199,300.00-$243,800.00 annually