Location: Charlotte, NC
Work type: Full-time
Compensation: $149515 – $175900/yr
Location: Charlotte, NC
This role will maintain a holistic view of money movement journeys, platforms, channels, systems, rails, and operational processes to align stakeholders around strategic priorities and lead initiatives that modernize and enhance money movement capabilities. This role will coordinate and lead efforts from concept through implementation, ensuring successful delivery while maintaining a strong focus on client needs and business objectives.
The ideal candidate possesses deep expertise in payments and money movement, strong strategic and analytical capabilities, excellent communication skills, and the ability to build alignment across diverse stakeholder groups. This individual must be highly adaptable, execution-oriented, and comfortable operating within a complex environment where priorities, regulations, technologies, and client expectations continue to evolve.
Key Responsibilities
Develop and maintain a comprehensive understanding of money movement journeys, channels, platforms, payment rails, systems, and operational processes across business lines. Lead strategic initiatives designed to optimize money movement processes, technologies, platforms, and service delivery models. Owns relations with business line product owners, operations leaders, and experience teams to understand client needs, pain points, market expectations, and emerging opportunities. Deliver business proposals for enterprise change initiatives in collaboration with business line, technology, and platform leaders. Facilitate collaboration across business lines and corporate functions to align stakeholders around priorities, timelines, deliverables, and expected outcomes. Establish and manage project timelines, milestones, dependencies, and deliverables for assigned strategic initiatives. Monitor initiative progress, facilitate issue resolution, and help ensure successful execution and delivery of strategic objectives. Serve as a subject matter expert on money movement capabilities, the broader money movement ecosystem, and strategic goals across products and platforms.
Required Qualifications
Eight or more years of banking experience. Three or more years of management experience. BA/MBA in finance, business administration, or related field.
Preferred Qualifications
Deep knowledge of consumer, small business, or institutional payment systems, money movement processes, payment rails, channels, and client journeys. Demonstrated experience leading complex cross-functional initiatives involving multiple stakeholder groups. Strong understanding of payment ecosystems, transaction flows, and operational considerations related to consumer banking products and services. Excellent written, verbal, presentation, and facilitation skills. Strong analytical and problem-solving capabilities. 10+ years of experience in payments, money movement, retail banking, digital banking, treasury services, payment modernization, or related disciplines. Deep expertise in payment rails and capabilities, including debit and credit card, ACH, RTP, FedNow, bill pay, account-to-account transfers, digital wallets, and wires. Experience leading enterprise-wide transformation, modernization, or optimization initiatives. Knowledge of emerging payment technologies, real-time payments, embedded finance, open banking, agentic commerce and digital payment trends. Experience working with large-scale payment platforms, banking infrastructure, and operations organizations. Understanding of regulatory, risk, fraud, compliance, and operational considerations related to consumer money movement.
Location Expectations
This role requires working from a location of the large Midwest regional bank three (3) or more days per week.
Compensation: $149515 – $175900/yr