Location: Concord, CA
Work arrangement: On-site
Work type: Full-time
Compensation: $124,355 – $146,300/yr
This senior individual contributor role provides strategic leadership and hands on partnership to advance banker facing platforms, tools, and equipment, ensuring experiences are intuitive, scalable, and aligned to enterprise priorities and frontline needs. The Senior Program Manager is responsible for driving enterprise scale program delivery, governance, and strategic alignment across a complex portfolio of initiatives. This role operates as a key integrator across business and technology, ensuring predictable execution, leadership visibility, and achievement of critical business outcomes. The role requires the ability to influence without authority and expertise in orchestrating cross functional delivery across product, technology, and enterprise partners.
Key Responsibilities
Strategic Delivery, Program Governance & Executive Visibility
Drive end to end delivery across multiple, interdependent initiatives at scale. Lead program level governance, ensuring clear accountability, structure, and decision frameworks across initiatives. Provide executive ready reporting, including program health, milestones, and progress against outcomes; risks, dependencies, and trade offs requiring leadership action. Deliver concise, decision oriented insights to senior leadership to enable prioritization and investment decisions. Establish a consistent governance cadence across stakeholders and forums. Establish proactive identification and management of cross program dependencies, and anticipate delivery challenges and adjust plans to maintain momentum and outcomes. Drive risk management practices, including early detection, escalation, and mitigation strategies. Maintain a consolidated roadmap and ensure alignment of roadmap to business priorities, particularly across branch and small business domains. Provide transparency into sequencing, dependencies, and impacts to support strategic planning.
Integrated Planning & Portfolio Management
Own and evolve program level planning routines, including quarterly and multi horizon planning. Facilitate backlog prioritization, roadmap alignment, and initiative sequencing. Ensure alignment of resources, capacity, and delivery timelines to strategic priorities. Maintain a consolidated, forward looking view of program execution and dependencies.
Program Infrastructure, Tooling & Artifacts
Ensure the development and maintenance of high quality program artifacts, including program plans, roadmaps, and business requirements; go to market readiness and reporting frameworks. Establish and maintain strong program hygiene in Jira, Confluence, Sharepoint ensuring traceability across initiatives, dependencies, and outcomes; consistent standards for planning, tracking, and reporting. Ensure compliance with organizational standards, including financial and CapEx documentation.
Basic Qualifications
Master's degree, or equivalent work experience. 10 or more years of experience in project management activities.
Preferred Skills/Experience
Deep understanding of frontline banking workflows, operational constraints, and technology enablement including hardware. Proven track record of delivering complex, cross functional initiatives that result in measurable growth. Experience working with cross disciplinary teams including digital, product, and compliance. Excellent written and verbal communication skills capable of engaging stakeholders and synthesizing complex information in a manner that influences and drives decisions. Strong analytical, decision making and problem solving skills. Considerable tact, diplomacy and people skills. Self Starter: Demonstrated ability to take initiative, become fluent at new tasks quickly, and routinely act with a sense of urgency. A demonstrated commitment to values of integrity, collaboration and respect.
Location expectations: This role is open exclusively to the locations listed in the job posting. This role requires working from a large Midwest regional bank location three (3) or more days per week.
A large Midwest regional bank is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
Compensation: $124,355 – $146,300/yr