A major British global bank is seeking a Client Implementation Manager to redefine the future of banking and deliver innovative solutions for high-value, regulated clients. This role sits at the center of US FinTech growth, driving the safe and scalable onboarding, integration, and go-live of transaction banking solutions. The ideal candidate will lead complex, multi-layered implementations, ensuring strong governance, accelerated revenue realization, and an exceptional client experience.
Key Responsibilities:
- Lead end-to-end client implementation for transaction banking solutions, including onboarding, integration, and go-live
- Drive delivery of multi-workstream programs involving APIs, host-to-host integrations, and SWIFT connectivity
- Translate technical concepts into executable implementation strategies and client-ready solutions
- Establish and maintain strong governance frameworks, including RAID management, audit readiness, and go-live controls
- Partner with Product, Operations, Technology, Risk, and client teams to ensure seamless delivery
- Design and implement scalable onboarding models, playbooks, and standardized frameworks
- Identify and drive automation and digitization opportunities to improve efficiency and reduce cycle times
- Ensure alignment between implementation execution and business objectives, including revenue realization
- Provide clear, concise updates and risk transparency to senior stakeholders
- Balance speed-to-market with regulatory compliance, risk management, and client experience
Required Qualifications:
- Deep knowledge of Cash Management and US payment schemes (ACH, Wires, RTP)
- Proven experience leading complex, multi-workstream client implementations
- Strong understanding of API integrations, SWIFT, and host-to-host connectivity
- Experience operating in regulated financial services environments
- Demonstrated expertise in risk management, governance, and audit readiness
- Excellent communication and stakeholder management skills, including senior leadership engagement
- Strong analytical, problem-solving, and decision-making capabilities
Preferred Skills:
- Experience designing scalable onboarding frameworks and implementation playbooks
- Familiarity with fintech integrations and direct-to-client API models
- Experience driving automation and digital transformation in onboarding processes
- Knowledge of testing, readiness, and client integration strategies
- Strong cross-functional collaboration across Product, Technology, and Operations
- Experience supporting high-growth or transformation-focused environments
Work Arrangement:
Onsite
Location:
Whippany, New Jersey
Contract Details:
- Employment Type: Full-Time
- Compensation: $140,000 – $175,000 per year