A tier-one global bank is seeking a COO Solutions Technology – Automation Hub Lead.
Location: Hybrid – Jersey City NJ
A tier-one global bank has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. It provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As an institution that touches every region of the world and every sector that shapes daily life, the Enterprise Operations and Technology teams are charged with a mission that rivals any large tech company. Their technology solutions are the foundation of everything the organization does, from keeping the bank safe, managing global resources, and providing the technical tools workers need to be successful, to designing digital architecture and ensuring platforms provide a first class customer experience. The organization reimagines client and partner experiences to deliver excellence through secure, reliable, and efficient services. Its commitment to diversity includes a workforce that represents the clients it serves from all walks of life, backgrounds, and origins, fostering an environment where the best people want to work, valuing and demanding respect for others, promoting individuals based on merit, and ensuring opportunities for personal development are widely available to all. Ideal candidates are innovators with well rounded backgrounds who bring their authentic selves to work and complement a culture of delivering results with pride.
The Automation Hub Lead is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.
Responsibilities:
Manage and develop multiple teams of professionals to accomplish established goals and conduct personnel duties for the team, including performance evaluations, hiring, and disciplinary actions, as well as ensure the team adheres to best practices and process.
Develop vision for the team around roles and responsibilities, and structure the team to ensure greatest impact, efficient use of resources, and alignment to business structures.
Prepare and present regular team and project reviews to senior management and business leaders.
Drive the design and development of system architecture, work with end users of the systems, and enhance the quality of deliverables.
Ensure staff follows documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in a comprehensive manner.
Monitor and manage approach and end results, budgeting, planning, policy formation, and contribute to future strategy of the area or areas.
Ensure change is managed with appropriate controls, documentation, and approvals, including implementation of new and revised regulatory reporting requirements.
Research and resolve issues, provide recommendations, and escalate to senior management as needed.
Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit to operate for new applications.
Lead and deliver local staff forums, present global, regional, and location news and updates to engage the team in the progress of the organization.
Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the organization, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.
Qualifications:
15+ years of relevant experience.
8 to 10+ years of managerial experience.
PMP Certification, MBA, or licenses specific to the business, as applicable.
Experience with financial products.
Working knowledge of the industry and competitors’ products and services.
Advanced knowledge of the strategic direction of the function within the relevant part of the business.
Proficient computer skills with a focus on Microsoft Office applications.
Demonstrated leadership, management, and development skills.
Education:
Bachelor’s degree or university degree, or equivalent experience.
Master’s degree preferred.
The COO Technology organization delivers and modernizes the core technology platforms that enable the bank’s operating model. Partnering closely with the COO leadership team, it drives enterprise transformation through simplification, digitization, automation, and strong controls. The organization plays a critical role in embedding AI at scale to improve resilience, efficiency, and risk management across Central Operations and Controls. Solutions Technology ensures strategic development of applications for consistent execution and reuse across business lines. Automation Hub is a framework to leverage the full breadth of automation technologies to streamline processes, gain efficiency, and improve quality, creating new operating models that support business speed and agility.
Job Family Group: Technology
Job Family: Applications Development
Time Type: Full time
A tier-one global bank is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Compensation: $170000 – $300000/yr