A US credit union is seeking a Director of Core Banking to lead the organization’s Core Banking ecosystem.
Location: Hauppauge, NY
This leader will oversee the strategy, delivery, support and continuous improvement of core banking operations, directing technology teams responsible for core banking applications, integrations, digital enablement and regulatory compliance while ensuring secure, reliable and scalable banking operations.
Education and Experience
Bachelor’s degree in a related field or equivalent experience required
Minimum seven years of IT project and program management experience required
Minimum five years of experience developing automated testing solutions
Experience with banking, lending and business management processes, as well as systems implementations, process reengineering and requirements definition preferred
Experience with Fiserv Core Banking products and integrations preferred
Knowledge of Business Banking products and Automic Batch Process is a plus
Job Responsibilities
Manages inventory of hardware assets and software licenses to ensure compliance with IT Asset Management Controls
Ensures effective and accurate management of the Configuration Management Database (CMDB)
Oversees day to day support, incident management, system availability and operational excellence
Leads implementation, modernization, upgrades and optimization of core banking products and integrated applications
Generates and distributes reports, including compliance reports on current assets and Configuration Items (CIs), and performs trend analyses
Drives automation, process improvement, cloud adoption and modernization initiatives when appropriate
Develops budgets, manages technology investments and optimizes operational costs
Analyzes software and hardware usage reports and establishes removal rules for infrequently used software and hardware
Leads change management processes, procedures and policies
Develops weekly, monthly and quarterly change reports to identify change related risk assessment and obtain required approvals for deployments
Partners cross functionally within the IT organization, including Infrastructure, Applications and Cyber Security, to help resolve departmental issues related to change management
Manages ServiceNow Operational Dashboards (Incident, Problem, Change) for the Hosting Services division, including progress toward divisional and section goals
Recommends and helps drive improvements for divisional ITSM processes
Compensation: $138750 – $173500 per year