A $18.1B commercial bank located in Illinois is seeking a Director of Business Systems & Applications to serve as a strategic, operational, and technical leader responsible for the performance, integration, and evolution of its applications portfolio, ensuring alignment with business objectives.
Location: On – site – Phoenix, AZ
This role oversees all core banking systems, digital platforms, and integrated third-party platforms and applications to ensure seamless integration, operational stability, regulatory compliance, and scalability to support continued growth. The Director will work closely with senior stakeholders to identify, recommend, develop, and implement cost-effective technology solutions.
Duties & Responsibilities
- Lead, mentor, and develop the Business Systems and Applications team
- Define and execute a forward-looking application and integration strategy aligned with the bank’s business growth and digital transformation initiatives
- Partner with executive leadership and key business stakeholders to identify, recommend, develop, prioritize, and implement cost-effective technology solutions
- Partner with senior leadership to identify technology needs and plan activities related to the procurement, development, and implementation of applications to enhance and optimize technology solutions and processes
- Ensure performance, resiliency, and optimization of core processing and related downstream systems
- Serve as primary relationship owner for key strategic partners including core system, digital banking, and ancillary systems
- Manage service delivery, SLAs, contract negotiations, and issue resolution with key strategic vendors
- Lead vendor selection and onboarding for new business application solutions
- Develop and implement key performance indicators (KPIs) to measure the effectiveness of business applications
- Monitor KPIs to track progress and identify areas for improvement
- Ensure applications meet regulatory requirements; partner with Audit, Risk, and Compliance teams on audits, exams, vendor risk assessments, and business continuity and disaster recovery planning
- Implement best practices for incident management, change and release management, and system monitoring and alerting
- Communicate effectively with both technical and non-technical audiences
- Partner with the EPMO and other technology teams to plan, execute, and complete projects on time and within budget; manage projects directly as needed
- Remain current on Fintech trends and evolving regulatory standards
- Identify and mitigate risks to applications, data, and projects
- Implement a framework to mo
nitor and report on business application utilization and effectiveness
Education & Experience
- Extensive business application and financial operations process experience
- Demonstrated leadership, management, and decision-making skills with a strategic, long-term orientation
- Strong understanding of bank policies and regulations related to project management, system administration, and change management
- Proven track record of effectively working with cross-functional teams and senior stakeholders
Compensation: $120,000 – $165,000