Director, Project Management – Bank Tech Operations

A large national consumer bank is seeking a passionate, seasoned leader who thrives in the face of ambiguity and complex problem solving for the role of Director, Project Management within Bank Tech Operations.

Location: New York, NY

This position offers the opportunity to serve as a key and trusted partner to a leadership team responsible for the platforms supporting all of the bank's banking businesses. While deep technical expertise is not a prerequisite, this role demands a strong curiosity for technology and a proactive interest in the future of work. The ideal candidate will be energized by emerging areas like Agentic AI and can help leaders harness these new capabilities. You will play a vital role in translating "what's possible" into how we work, operate, and deliver value to our customers.

The successful candidate will have an exceptional track record of building strong business partnerships, demonstrated success in critical thinking and problem solving, experience with complex analysis, and ability to balance critical priorities across a wide range of operational responsibilities. The Bank Tech Operations leader should have experience in developing executive ready presentations and telling a compelling story through data.

Typical Responsibilities:

Oversee enterprise tech backlog intake and distribution processes for Bank Tech engineering organization. Own overall program oversight for Tech Transformation and Enterprise Tech backlog including executive reporting, escalations and operating rhythms. Build and maintain effective, scalable processes that streamline technical operational routines without adding unnecessary friction. Align technical routines with overarching strategy to ensure every meeting and process is driving toward core goals. Provide strategic support for critical operational shifts, ensuring the organization remains resilient and aligned during transitions. Act as a primary advisor to senior tech leaders, providing initial framing for high stakes proposals and translating vision into actionable plans. Work hand in hand with Product partners to develop a deep understanding of their business priorities and objectives. Help Tech leadership connect technology solutions and priorities directly to those business outcomes.

Basic Qualifications:

Bachelor's Degree
At least 9 years of process, project, or program management experience
At least 7 years of people management experience

Preferred Qualifications:

Masters in Business Administration
10+ years of process, project, or program management experience
3+ years of operations experience
8+ years of people management experience
2+ years of learning & development experience
PMP, Lean, Agile or Six Sigma certification

At this time, a large national consumer bank will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

This role is expected to accept applications for a minimum of 5 business days.

Compensation: $206000 – $235100/yr