A US bank is seeking a Head of Mortgage Lending to own the overall strategy, performance and growth of its mortgage business. This role provides leadership across origination and operations while partnering closely with the Secondary Market team to align execution with financial performance and market strategy. Reporting to the Chief Lending Officer, this leader works closely with executive leadership to drive sustainable growth, expand the bank’s mortgage presence across the state of Texas, and position the bank as a lender of choice. The role balances strategic vision with operational execution, building a scalable, high performing mortgage organization aligned with the bank’s purpose, values, and commitment to member experience.
Location: On – site – Austin TX
Essential Functions
Strategic Planning and Execution
Partner with the Chief Lending Officer to define and execute the bank’s mortgage strategy, including growth, market expansion across Texas, member experience, and operational excellence
Serve as the mortgage subject matter expert in enterprise wide strategic initiatives, providing data driven insights aligned with organizational goals
Establish business goals, success metrics, and performance indicators for Mortgage Lending and communicate them across the organization
Identify, evaluate, and implement new products, enhancements, and technology solutions to strengthen the bank’s mortgage offering
Monitor industry trends, regulatory changes, and market conditions, translating insights into actionable strategies
Strategically position the bank as a mortgage lender of choice through product differentiation
Mortgage Production and Growth Leadership
Own and drive overall mortgage production performance, ensuring alignment between enterprise growth objectives, market opportunities, and operational capacity
Partner closely with the Sr. Manager of Mortgage Production to translate production goals into executable strategies, performance metrics, and accountability across mortgage channels
Establish and monitor key production indicators including volume, conversion rates, pipeline health, pull through, and loan officer productivity
Collaborate with Marketing, Technology, Retail, and Secondary Market teams to align lead generation strategies, pricing, capacity planning, and product mix
Balance production growth with operational excellence, regulatory compliance, risk management, and consistent, high quality member experience
Leverage data, market intelligence, and competitive insights to inform production strategy and respond to changing market conditions
Identify opportunities to improve speed to close, scalability, and efficiency through process improvement, technology optimization, and workforce planning
Secondary Market Partnership
Partner closely with the Secondary Market team to align production strategy with pricing, investor requirements, and market conditions
Collaborate on pipeline management, loan sales strategy, and overall mortgage financial performance
Ensure alignment between origination volume and secondary market execution to support consistent financial outcomes
Compensation: DOE