Location: Hybrid – Tampa, FL

Work arrangement: Hybrid

Work type: Full-time

Compensation: $130880 – $196320/yr

A tier-one global bank is seeking a Program Delivery Manager at the Senior Vice President level to lead the integration of business and technology functions within its Enterprise Operations & Technology organization.

Location: Hybrid – Tampa, FL

This role is responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

**Responsibilities:**

Lead integration of functions with understanding of client core business functions and partner with multiple senior management teams to meet goals and deploy new products and process enhancements

Solve the highest-impact, highest-profile problems with significant business impact through in-depth evaluation of complex business processes, system processes and industry standards

Influence and negotiate with senior leaders (across functions) and communicate with external parties as needed

Contribute to technical direction and strategic decisions as a technical expert in all development and implementation phases, providing in-depth and sophisticated analyses to define problems and develop innovative solutions

Conduct management activities, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the organization, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

**Recommended Qualifications:**

10+ years of experience

Proven experience in a senior leadership role with a track record of delivering large-scale, complex, global technology programs

Proficiency in Agile methodologies and extensive experience with project management tools such as Jira and Confluence, as well as the full MS Office suite

Strong understanding of how to apply AI-centric tools and technologies to improve program execution, tracking, and testing

Expertise in core project management disciplines, including delivery management, risk mitigation, and financial oversight

Demonstrated ability to lead and hold teams accountable, ensuring ownership and consistent execution on long-term projects

Exceptional communication and interpersonal skills, with the ability to influence and align stakeholders across all levels of the organization

**Preferred Qualifications:**

Direct experience within the Know Your Customer (KYC) domain is a significant plus

Experience in the financial services industry

**Education:**

Bachelor's degree/University degree or equivalent experience

Compensation: $130880 – $196320/yr

Work Arrangement: Full Time
State: Hybrid - Tampa, FL

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