Location: San Antonio, TX

Compensation: $127310-$229160/yr

A specialty bank serving US military families is seeking a Program Manager Lead for Strategic Programs to play a highly visible role in connecting strategy, culture, and employees across Underwriting & Product Development.

Location: Hybrid — San Antonio, TX

The role will orchestrate key organizational routines, including town halls, strategy sessions, and leadership connections, while driving recognition, volunteerism, culture, engagement, and opportunities to strengthen military acumen and connection to those we serve. The ideal candidate brings a diverse combination of program management, strategic thinking, communication, creativity, stakeholder influence, and disciplined execution to bring priorities and experiences to life across the organization. This position requires an individual to be in the office 4 days per week.

What You'll Do

Leads the implementation of strategic tasks that align programs with an organization's business strategy and goals. Responsible for developing multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value wherever possible. Works with program sponsors and cross-functional teams, to evaluate, plan and develop scope, milestone road maps, required resources, work plan, budget, anticipated dependencies, and timing for new programs. Prepares reports that provide stakeholders and management with status updates to include identifying risks or issues. Ensures all team members understand how to work together, understand interdependencies, and coordinates their efforts to complete program goals. Assists in the development of performance metrics, dashboards and management tools that clearly articulate the status of key activities ensuring timely and successful execution. Directs analyses, root cause identification and development and recommendation of key work products. Identifies potential new program opportunities to deliver integrated solutions that meet multiple business partner needs. Defines and maintains multiple program strategies based on business demand and ROI expectations. Negotiates agreements, settles disputes equitably and diffuses high tension situations. Negotiates program tradeoffs with IT and the business to ensure alignment of demand to capacity. Mentors Program Managers in identifying benefits and defining alternatives across departmental programs and across enterprise programs. Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required). Adheres to governance rigor required for work efforts. Drives the adoption and sustainment of changes within the organization in compliance with established Change Management methodology. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What You'll Have

Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of project and / or program management experience, including experience defining a new program and / or managing large-scale projects. Demonstrated experience using Waterfall or Agile methodologies to execute on program strategies and deliver complex work efforts. Advanced understanding and demonstrated application of risk management policies and procedures. Comprehensive knowledge of program management methodology and techniques; program performance evaluation and change management principles / methodologies. Proficient experience in industry change management methodology. Extensive experience developing, maintaining, and reporting on large cost work effort(s) / program budgets. Stakeholder management and influencing skills. Expert level of experience in Principles of Project, Program or Portfolio Management. Demonstrated expert experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals.

What Sets You Apart

3+ years of experience planning and executing high-visibility organizational routines and experiences, including town halls, strategy sessions, employee forums, or large-scale events. Demonstrated ability to proactively anticipate needs, identify opportunities, and develop forward-looking solutions with limited direction. Experience managing multiple concurrent initiatives and stakeholder groups, effectively prioritizing work, coordinating dependencies, and delivering against commitments. Strong executive communication and presentation skills, with the ability to translate strategy and complex topics into clear, compelling messaging and experiences. Demonstrated ability to use data, employee feedback, participation trends, and other measures to evaluate effectiveness, identify opportunities, and continuously improve programs.

A specialty bank serving US military families does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: $127310-$229160/yr

State: San Antonio TX

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