Location: Vienna, VA

Work arrangement: Hybrid

Work type: Full-time

Compensation: $96100 – $123200/yr

A credit union serving US military families is seeking a Senior TMU Desk Officer to serve as a senior subject matter expert responsible for complex operational coordination, operational oversight, risk management, and strategic advisory support.

This role leads high-priority initiatives, synthesizes complex information for senior leadership, strengthens cross-functional alignment, and ensures operational activities are executed in accordance with policy, mission objectives, and organizational priorities.

Responsibilities

Lead coordination and oversight for complex cases, programs, or mission areas requiring senior-level judgment, cross-functional alignment, and sustained stakeholder engagement

Assess operational risks, policy considerations, information gaps, trends, and emerging issues; develop recommendations that support leadership decisions and mission outcomes

Produce executive-level briefings, operational assessments, decision papers, reports, and strategic communications for senior stakeholders

Advise leadership and cross-functional teams on operational requirements, documentation standards, process improvements, and policy interpretation

Drive coordination across internal and external stakeholders to resolve complex issues, deconflict priorities, and ensure timely execution of critical activities

Establish, refine, and promote best practices for information management, reporting quality, operational tracking, and stakeholder communication

Provide coaching, technical guidance, and quality review for junior and mid-level Case Management Officers

Represent the function in senior-level meetings, working groups, reviews, and planning discussions as needed

Qualifications

Bachelor's degree in Criminal Justice, Intelligence Studies, Risk Management, or a related field, or an equivalent combination of education, training, and experience

5+ years of experience in insider threat, behavioral threat assessment, investigations, intelligence, cybersecurity, executive protection, counterintelligence, fraud, law enforcement, military, government, defense, financial services, or corporate security

Complete knowledge and understanding of business area/specialization

Extensive experience in operations management, case management, intelligence support, policy coordination, program management, or a related field

Advanced ability to synthesize complex information, evaluate risk, develop actionable recommendations, and brief senior leaders

Strong knowledge of applicable policies, operational standards, compliance requirements, and stakeholder coordination practices

Demonstrated experience leading complex workstreams, improving processes, and guiding others in a high-accountability environment

Exceptional written communication, executive briefing, analytical thinking, relationship management, and problem-solving skills

Desired Qualifications

Experience with case management platforms, workflow tools, or reporting dashboards

Hours

Monday through Friday, 8:00AM to 4:30PM

Compensation: $96100 – $123200/yr

Work Arrangement: Full Time
State: Vienna VA

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