Location: Boston, MA
Work arrangement: On-site
Work type: Full-time
Compensation: $118200 – $197000 Annual
About the Role:
This position sits within the Equipment Finance Transformation Office and drives technology and platform transformation initiatives. This includes, but is not limited to: core system consolidation and upgrades, requirements, data, integrations, testing, and deployments. The role partners closely with Product, Technology, and Business leadership along with external vendors to define and implement future-state technology platforms.
**Key Responsibilities:**
* Lead multi-disciplinary teams through complex business transformation initiatives and high-impact strategic engagements
* Build credibility and trusted relationships with senior stakeholders and key partners across the organization to break down silos and enable collaboration
* Design, implement, and manage initiatives in alignment with enterprise governance standards and practices
* Ensure technology solutions align with business objectives, regulatory requirements, scalability needs, and customer experience goals
* Lead with influence, serving as the trusted advisor to sponsors, project leaders, and stakeholders, driving alignment, clarity, and momentum
* Develop data-driven strategic recommendations by leveraging deep knowledge of banking, customers, products, processes, technology, and organizational dynamics
* Lead cross-functional teams with diverse perspectives to drive alignment and informed decision-making
* Navigate complexity by managing multiple efforts simultaneously, sequencing activities to mitigate risk and achieve target business outcomes
* Provide senior leadership with clear, actionable insights through comprehensive program performance reporting
* Drive execution certainty by establishing operating rhythm, setting pace, and ensuring disciplined delivery alongside senior leaders and strategic partners
* Define clear outcomes, success metrics, and performance indicators to measure transformation success and value realization
* Ensure timely follow-through on critical actions, decisions, risks, and issues through disciplined tracking, documentation, and escalation processes
* Develop and tailor communications, presentations, and other artifacts for audiences across the organization, ensuring clarity, quality, and engagement
* Demonstrate agility by adapting quickly to new challenges, unfamiliar domains, and evolving priorities while fostering a culture of innovation and continuous improvement
* Apply prioritization and resourcing strategies to ensure effective deployment of talent and capabilities
* Elevate transformation delivery capabilities by mentoring team members, sharing best practices, and promoting continuous learning across the organization
* Champion the adoption of Transformation Delivery tools and best practices to ensure actions, risks, decisions, and issues are identified, documented, managed, and escalated appropriately
* Understand and adhere to the company's risk and regulatory standards, policies and controls in accordance with the risk appetite
* Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis
* Identify risk-related issues needing escalation to management
* Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
**Required Qualifications:**
* Bachelor's degree and at least 7 years of experience in business and technology transformation programs, product management, or project management (Equivalent experience of 10 years, including 6 years in relevant roles, will also be considered)
* Proven expertise applying program governance frameworks, methodologies, and tools to deliver measurable outcomes in large-scale transformation programs
* Recognized certification (e.g., PMP, SAFe, Agile, or related certification)
* Track record of leading enterprise-level, high-impact change initiatives in large organizations, with clear evidence of driving business value
* Exceptional communication skills with the ability to translate complex concepts into clear, compelling messages and influence stakeholders at all levels, including executive leadership
* Natural ability to adapt and lead through ambiguity, bringing clarity, confidence and creativity to evolving situations and shifting priorities
* Mindset that embraces transformation as opportunity, with the resilience and flexibility to pivot, reframe challenges and guide others through uncertainty
**Preferred Qualifications:**
* Experience coaching or developing talent, including mentoring junior practitioners or enabling non-experts to perform transformation activities confidently and successfully
* Experience collaborating with customer experience, UX, or human-centered design teams to create change strategies that are empathetic, user-informed, and adoption-ready
* Proficiency in collaboration and transparency tools such as Jira, Miro, Target Process, or Trello, tools that support agile ways of working and cross-functional alignment
* Exceptional problem-solving and strategic thinking skills, with a demonstrated ability to connect dots across systems, teams, and initiatives
* Industry experience in banking or financial services, including a strong understanding of the regulatory, operational, and organizational dynamics that influence transformation success
* Strong business acumen, with the ability to anticipate organizational challenges and design strategies that drive measurable outcomes
* Experience with people leadership responsibilities, including performance management, resource planning, recruitment, and mentoring, whether formally or through matrixed team structures
Compensation: $118200 – $197000 Annual