A US community bank is seeking a Strategy & Execution Lead to orchestrate critical enterprise-wide transformation initiatives within its Program Strategy Office. This role is central to driving strategic change, ensuring flawless execution of complex programs, and delivering measurable business outcomes. The ideal candidate will partner closely with senior leadership to translate strategy into action, foster innovation, and enhance customer-centric performance across the organization.
Key Responsibilities:
Program Oversight
- Lead end-to-end transformation initiatives from strategy development through execution
- Ensure delivery meets quality, timeline, and budget expectations
- Manage complex, high-impact programs aligned with enterprise objectives
Cross-Functional Alignment
- Facilitate collaboration across business units, clarifying roles, responsibilities, and dependencies
- Drive alignment between strategy, operations, and execution teams
Performance Metrics & VOC Integration
- Define and track KPIs to measure success and performance outcomes
- Integrate Voice of the Customer (VOC) insights into program design and execution
- Use data-driven insights to refine solutions and maximize value
Strategic Communication
- Deliver executive-level reporting on program progress, risks, and key milestones
- Provide clear recommendations to leadership to support decision-making
Financial Impact & Value Realization
- Partner with finance teams to quantify benefits and track value realization
- Ensure financial discipline and accountability across transformation initiatives
Coaching & Advisory
- Serve as a strategic advisor to project teams, providing guidance on best practices and methodologies
- Promote agile delivery, program management excellence, and continuous improvement
Innovation & Continuous Improvement
- Identify opportunities for process optimization and innovation
- Leverage industry trends and data insights to sustain competitive advantage
Cultural Leadership
- Promote a customer-centric, results-driven culture
- Encourage innovation, adaptability, and a mindset that embraces change
Required Qualifications:
- Bachelor’s degree required; MBA or advanced degree preferred
- 6+ years of experience leading large-scale transformation initiatives
- Strong background in strategy execution, operational excellence, or consulting
- Proven experience working in financial services or regulated industries
- Proficiency in agile methodologies and program management frameworks
- Strong analytical, problem-solving, and decision-making capabilities
- Excellent communication and stakeholder management skills, including executive engagement
Preferred Skills:
- Experience at a top-tier consulting firm or similar strategic role
- Strong understanding of customer experience (CX) and Voice of the Customer (VOC) frameworks
- Experience driving enterprise transformation and change management initiatives
- Familiarity with financial performance tracking and value realization methodologies
- Ability to influence cross-functional teams and drive alignment at scale
Work Arrangement:
Onsite
Location:
Plano, Texas
Contract Details:
- Employment Type: Full-Time