A US bank is seeking a Vice President, Client Implementations Manager to join its Client Activation Team.
Location: Lake Mary, FL
In this role, the successful candidate will make an impact in the following ways:
Responsible for project and program management of complex projects and programs for new business. Collaborates with internal key partners and clients to facilitate the conversion of new client assets, processes, and procedures from current custodian(s) to a US bank. Deploys full program governance with standard artifacts to track project plan assignments. Coordinates the planning, scheduling, reporting, and issue and risk tracking, escalates project and program risks to management, and works with internal and external stakeholders to meet target onboarding and conversion timelines. Leads client conversion and change improvement initiatives. Provides leadership and recommendations for the overall success of complex onboardings and conversions to ensure the highest quality of project delivery and client satisfaction. Collaborates with firmwide resources including Operations, Product, Technology, and Legal to ensure client onboarding and conversion needs are being addressed and ensures alignment across teams. Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models.
To be successful in this role, the following are sought:
Bachelor’s degree or the equivalent
5 to 10+ years of total work experience preferred
Project Management Certification is strongly preferred
Experience in client facing and/or project management roles is strongly recommended
Compensation: DOE