Running the bank: The foundation of operational excellence
"Running the bank: the essential foundation for stability, risk management, and customer trust that supports successful transformation and [...]
The strategic trinity -Understanding the distinctions between running, changing, and innovating the bank
Mastering the strategic trinity in banking: Balancing the acts of running, changing, and innovating to foster growth and [...]
Corporate Candor: Avoiding project failure by shifting goals (A New Series)
Vol. 2 #11 Shifting goalposts in core banking transformations can lead to stakeholder confusion and project setbacks. [...]
Ensuring successful core banking system implementation – Infographic Series
Key steps for ensuring successful core banking system implementation Found this article interesting? Check out these [...]
Enhancing national cybersecurity and operational efficiency through comprehensive IT modernization
Exploring the strategic shift towards IT modernization for enhanced national cybersecurity and operational efficiency. In an increasingly [...]
Corporate Candor: Hidden failures in polished corporate reports (A New Series)
Vol. 2 #10 Peeking behind the curtain of corporate reports: the tension between glossy presentations and buried failures. [...]
Enhancing customer satisfaction through self-service banking technology – Insights from NMB Bank
Exploring the impact of self-service banking technologies on customer satisfaction at NMB Bank, Tanzania. Technology has taken [...]
The transformative power of big data and advanced analytics in banking
Exploring the pivotal role of big data and advanced analytics in transforming banking operations, enhancing risk management, and [...]
Corporate Candor: Overcoming groupthink for better decision-making (A New Series)
Vol. 2 #9 When things go wrong, the urge is to point fingers. But blame games are destructive. They [...]
10 essentials for core banking transformation success – Infographic Series
Found this article interesting? Check out these three related reads for more. 10 essentials for core banking transformation [...]