Recently my respected colleague and friend, Ed Hansen, who is an expert on the subject of transformations, made a LinkedIn post. In it he makes a BOLD statement that “Most transformation efforts fail. By a lot….With a 70-84% failure rate…and it’s not a TECHNOLOGY problem. It’s a PEOPLE problem.” I by and large agree with Ed. Even Transformations that had major technical issues, when you boil it down to the root cause…its because of the people. But that is a broad statement. In my professional opinion, you can usually divide up the “People Problem” into the following 10 reasons:
- Lack of Clear Goals and Objectives
- Insufficient Resources, Planning and Preparation
- Ineffective Communication and Collaboration
- Resistance to Change
- Technical Challenges (See above)
- Lack of Experience
- Treating It as a Project Instead of a Transformation
- Treating It Like a Technology Project
- Failure to Re-engineer
- Poor Governance
Over the coming days, I will go deeper into each one of the topics so stay tuned.
I also encourage you to read Ed’s post, click here.
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