A satirical look at banks that modernize only their technology, while neglecting people, process, and strategy. Real transformation requires all four pillars.
Let’s talk about a scene that’s become all too familiar: a shiny app launch, complete with fanfare, while behind the scenes, everything else still runs on spreadsheets, email approvals, and fingers crossed. The cartoon nails it, technology got the makeover, but the operating model missed the memo.
Next in the series: Compounding Risk – When Delay Becomes a Strategy (And Not a Good One)
Return to: The Wake-Up Call – Hub Article
Co-Author Credit
Co-authored with Richard Rotondo,
Chief Digital Strategist at Digital Vision Banking.
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