Vol. 45
What your vendor won’t tell you.
What your team needs to hear.
One issue a week.

Spotlight: Your AI Strategy Needs a Capacity Plan
Strategy: Your AI Pilot Needs an Operational Owner From Day One
Weekly Brief: Bank Exams Arrive Before Standards
Careers: Explore CSP’s Latest Career Opportunities
Next Week: Strategic Flywheel Second Edition Preview

Your AI Strategy Needs a Capacity Plan

Your best people are often the same people needed to both run the bank and drive transformation. Rick Mavrovich explains how practical capacity planning, including backfill and clear priorities, can protect daily operations while giving subject-matter experts room to support AI initiatives.
Make room for AI transformation. Read the full article

Your AI Pilot Needs an
Operational Owner From Day One

AI pilots work best when the people who will live with the results help shape them from the start. Rick Mavrovich explains why operational owners should define real-world tests, edge cases, human review, and readiness before an AI pilot moves into everyday use.
The Exam Is Already Here.
The Standard Isn’t.
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