Vol. 48
What your vendor won’t tell you.
What your team needs to hear.
One issue a week.

Spotlight: Bank of America’s AI Scaling Lessons
Strategy: AI Governance Tests Banking Execution
Weekly Brief: OCC Changes Banking Examination Standards
Careers: Explore CSP’s Latest Career Opportunities
Next Week: Evolving AI Rules Challenge Banking Infrastructure

What Bank of America’s AI scale
tells the rest of us

With more than 200,000 employees using AI-enabled capabilities, Bank of America demonstrates what large-scale AI adoption can look like. But the real lesson isn’t about the technology, it’s about the years of preparation behind it. Rick Mavrovich explores how clear ownership, practical governance, and disciplined processes help banks turn AI investments into sustainable results, regardless of their size.

AI governance Is becoming
a test of execution

Banks are accelerating AI hiring, with nearly 140,000 AI-related job listings in 2026. But hiring more specialists won’t solve the bigger challenge: building the operational capability to manage AI effectively. Rick Mavrovich explores why clear ownership, stronger management, and collaboration between banking and technology teams matter more than headcount in turning AI investments into reliable results.
The OCC Just Changed the Exam
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